Every one of us has been affected by this global pandemic to some degree, and local businesses have been hit especially hard. This is unlike any challenge we’ve ever faced and we’re all in uncharted territory.
That said, we want you to know we stand with you and we’re behind you as you navigate this challenging time. We’ve spent countless hours talking with clients and others in the home services industry over the last few weeks, and we’ve put together some resources to help.
We’ll be updating this blog post as we, and those we know and work with, create more resources – so bookmark this post and check back periodically.
Stay safe, breathe deep, and remember this is just a moment in time. We’ll get through it together!
Sales & marketing strategies for times of crisis
For sales and marketing strategies that work during times of crisis, check out the chimney industry online discussion we hosted with Alan Rush. And don’t forget to check out the resource links below the video!
Tips for leading your business through tough times
Taylor and Carter did an emergency BCP video to talk about how we can better lead our companies through this time. At the end, they’ll also tell you how you can get their book Blue Collar Proud: 10 Principles for Building a Kickass Business You Love for free.
Your restart ready marketing kit
From how to talk to your employees during tough times to templated social posts and phone scripts you can use to communicate with customers right now, you’ll find a little bit of everything here in our Restart Ready Marketing Guide.
Safety + sanitation guide for in-home services
Keeping your employees and customers safe is crucial right now. Clinical microbiologist L. Joseph Ochal III of The Chimney Scientist put together this awesome in-home guide to help service businesses reduce COVID-19 risk while serving customers.
Technician in-home safety compliance strategy
If you are advertising touchless appointments and new safety procedures during in-home appointments, but your techs aren’t following the rules you put in place, there’s going to be a real potential for negative reviews – or worse. Check out this Technician In-Home Safety Compliance Strategy for making sure your technicians are following the safety procedures you have put in place, even when you aren’t on the job site to enforce it.
We’re rooting for you (in the good times and the bad) and we hope these resources help!