There’s a big difference between a transaction and a customer relationship, and if you want customers for life, you have to know what that difference is. Listen up as Taylor talks about transactions vs. relationships.
Do you have a fear of negative reviews? How you respond to a negative review is even more important than the review itself. So listen up as Taylor shares the 5 things you should never do when responding to a negative review.
Do you want to save yourself some stress and leave time for the things that only you can do? Start by trusting your employees to do the jobs you’ve hired them to do.
Can working with a charity really make a big difference for your business and your team? Sure it can, and Taylor’s going to explain how.
Do you know how to determine who your best employees are and how to attract more A+ employees? Taylor’s got some insight.
Is 2019 the year to grow your business or should you stay small? In this quick video, Taylor talks about the pros of each and when and why you may want to choose one over the other.